Refund policy

  •  Product images are for illustration purposes only. As our products are handcrafted in small batches using real vanilla beans and natural ingredients, slight variations in colour, appearance, and vanilla bean distribution are normal and do not affect quality.
     Due to the nature of food products, opened or used items cannot be returned or exchanged.
     If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can assess the issue.