Shipping policy

  •  Delivery times are estimates and may vary depending on your location and courier operations.
     While we do our best to ensure prompt delivery, Maison Vanille cannot guarantee delivery dates once an order has been handed over to the courier.
     Maison Vanille is not responsible for delays caused by shipping providers or circumstances beyond our control.
     Customers are responsible for being reachable using the phone number provided at checkout. If delivery attempts fail because the customer cannot be contacted or repeatedly postpones delivery, the order may be cancelled.
     Customers are responsible for providing accurate shipping information. Maison Vanille is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.